My order arrived damaged. What can I do?

We're very sorry for this inconvenience. We make every effort to ensure you receive goods of the highest quality.

If you have not yet accepted the delivery, you can simply refuse the package by giving the reason to the carrier. Then contact our Customer Service by clicking HERE. We will make the necessary arrangements to send out a replacement as soon as we receive the returned item.

If you have already accepted the delivery, please contact Customer Service by clicking HERE. Our agents will be happy to solve the problem to your satisfaction.

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