Can I request a specific delivery date for my order?

No one wants to miss a delivery.

We understand but unfortunately we cannot guarantee a precise time or date for your delivery.

Tip: for Belgium, Spain, France and Luxembourg, you can choose Relais Colis delivery, which means you don't have to be at home to receive your package, you can pick it up at the Relais Colis collection point of your choice.

Can I change my delivery method?

If you want to change your delivery method, please cancel your order and place the order again.

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