Why was my credit card declined?

Having trouble making a purchase?

There are several reasons why a payment might not go through:

  • The card has expired.
  • You have reached or exceeded your credit limit.
  • You have exceeded your daily spending limit.
  • The card has been declared as stolen.
  • There is a technical problem.
  • [...]

First of all, you should contact your bank to obtain additional information and check the status of your credit card. If you still need help, feel free to contact our Customer Service by clicking HERE. They will be happy to assist you.

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